ANCAROLA Karine
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Karine ANCAROLA

ITSM Project Manager

Role and tasks

Karine is an multidisciplinary IT Project Manager : production, ITSM, ITIL awareness, revision and/or implementation of processes and procedures, continuous improvement...

Previous experience

After starting within development teams, Karine specialised herself around Oracle technologies. Following this complete technical experience, Karine was able to join production teams within tasks such as :

  • Infrastructures' exploitation,
  • Administration of Databases,
  • Outsourcing Service Management,

Karine then orientated her career around ITSM skills, enabling her to support Departments of Information around the implementation and optimisation of production activities led by ITIL Processes (Change Management, Release Management, Problem Management, ..).

Career

Professional record
  • Multi-Client Contractor, 2 years
  • Archon Group France, 3 years
  • SRI Multi-Client Consultant, 3 years
  • CIT CASINO, Consultant, 6 years

Experience

Experience
  • 4 years Main Contractor-Development
  • 8 years Exploitation Production
  • 4 years Service Management

Skills

Main skills
 

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