The Enedis IT Operator ensures the exploitation of Enedis’s entire IT infrastructure, representing :
A team of 50 to 60 FTEs, in recurrent mode on-site, is needed to ensure the outsourcing development project.
In early 2010, the Operator initiated a change to the outsourcing services’ supplier.
Our consultant was called upon to ensure :
With more than 10 new applications, the switchover period is expected to be the largest since the entity was created in 2003.
For the first time, the Operator must put in place a model of contracting per work units, to be operational in one quarter.
The transition operation is complicated by the imperative improvement in the level of the delivered services.
End of the reversibility phase on schedule, mainly due to :
Implementation of the target services facilitated by the prior definition of all worksites (automation of control operations, supervision, backup, management of virtual systems, reporting and indicators, etc.).
As a result of the d²X intervention, we were able to ensure best conditions during a difficult production period, when many critical applications were programmed and the transition from our applications and servers from one outsourcing supplier to another was successful.