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As part of its outsourcing partnership, Fafiec notes :
d²X Expertise steps in as advisor to Fafiec’s management, with the purpose to get all parties around the table. It concerns :
The historic outsourcing contract has been withdrawn; it is therefore necessary to quickly address the following :
Having a global vision of the functioning of a IT Services Department is this project’s critical challenge.
The intervention of d²X Expertise made the provider aware of the need to completely rethink his practices with regards to :