Some success stories concerning the implementation of tools for better IT management (ITSM, EPM, PPM, ...).

Customer Topic Résumé
Portfolio Management
Portfolio Management
Within the IT production department of BNP Switzerland, d²X Expertise has successfully carried out several business or cross-functional projects.
Projects and services management
Projects and services management
For the IT Exploitation Centre, d²X Expertise has ensured project management to set up processes and tools.
Service Management
Service Management
Within the SOI of the City of Lausanne, d²X Expertise has stepped in to optimize the productivity of the proposed services.
Project Governance
Project Governance
The respect of the deadlines and the smooth flow of information enabled d²X Expertise to accompany Apicil in the deployment of a new desktop publishing tool.
ITIL consulting
ITIL consulting
d²X Expertise intervened within the Hospice General to improve the interactions between operational services. The CIO is now able to control its commitments.
Service Management
Service Management
The intervention carried out by d²X Expertise for a subsidiary of the BNP Paribas Group enabled the development and the management of various services while maintaining the level of application support.
Disaster Recovery Plan
Disaster Recovery Plan
During Naville's process outsourcing, d²X Expertise managed to steer their project and to achieve a complex transition.
ITIL Implementation
ITIL Implementation
Thanks to d²X Expertise intervention, an IT operating entity managed to homogenize the practices of the different departments, to industrialize historical practices and to implement a continuous improvement approach.
Transition Management
Transition Management
d²X Expertise allowed Arkema to implement a new production tool, leading to a transition success while the company focused on decisive points.

 

Success stories

Process management
The intervention of d²X Expertise made it possible for SFIL to implement i...
Project Governance
The respect of the deadlines and the smooth flow of information enabled d²...
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