The ENEDIS IT operator is in charge of the running of the IT assets of the ENEDIS distributor. The MPS team of the IO-ENEDIS' general staff is organised around 4 main tasks :
Several d²X Expertise consultants intervene within the MPS team, with the aim of :
The IT operator places great emphasis on its activity's industrialisation and has decided to implement several management processes, including incidents, problems, change catalogues, release management, capacity, configurations.
ITIL® has been selected by the operator in order to ensure efficient processes, compatible with the rapid growth of its activity and in line with the best practices.
The drivers within a same team have the aim to ensure the development of a common governance.
The d²X team contributes in a well-known manner tonbsp;: