Interview d²X consultant: Léa Barcelo

07 April 2021

Léa Barcelo (d²X Lyon) answered our questions about her experience at d²X. 



Why did you join d²X?

First of all, I had a great feeling with Estelle (Office Manager d²X Lyon) and Julie (Business Unit Manager d²X Lyon) during the recruitment process. I could really feel that human relations, listening to the collaborators and having an excellent working environment are at the heart of the company's concerns, even with the distance in this period of Covid-19.

I also found that the missions I was presented with were interesting on several aspects and matched my expectations in terms of compensation. Finally, d²X offers me the prospect of evolving in a dynamic and multidisciplinary company in the IT sector.


In your opinion, what is d²X's strength today?

d²X’s strength lies in the motivation, a positive working environment and of course the technical and versatile skills of its collaborators.


What are the specifics of your job?

Until then, I had evolved as a digital transformation project manager (as part of a work-study program) in a telecommunications company and then in a transportation company. These were field missions, which consisted of deploying digital solutions, supporting employees, and leading change.

My current mission at d²X is different in every way. First of all, it is a consulting-type mission, an activity that I would describe as more intellectual compared to my previous experiences, I am digging deep into my brain!

Secondly, I am learning and putting into practice methods that were previously theoretical: in particular Lean Startup. In a few words, my mission is about adopting a systemic approach that allows for a macroscopic analysis of activities as a whole, detect areas for improvement and quickly test hypotheses incrementally in a quick pivot logic thanks to user/customer feedback… Its best known tool is Lean Canvas.


What kind of mission do you have at the moment?

I am currently working as a team member in a consulting mission for the IT operator of a company in charge of the electricity network.

At the end of a study where the IT Operator was compared with companies of comparable size and activities, it emerged that the company should be able to achieve improvements in terms of workload in the areas of Customer Relations and Comitology.

The IT Operator represents more than a thousand people (employees and service providers), spread out by departments on different sites. The organization is complex and the processes related to the transversal activities of the departments are not always clear and shared by all.

The objective of the mission is to initiate a process of optimization of activities that can be broken down into 3 steps:

  1. Conduct an analysis of the existing system, identify redundancies, benefits and objectives. Clarify the roles and responsibilities in order to highlight the transverse activities that are not well defined or not well defined in relation to Customer Relations and Comitology.
  2. Propose and implement optimization solutions to ultimately reduce the workload allocated to Customer Relations and Comitology activities while maintaining current performance.
  3. Accompany the client in its transformation, notably through facilitation, coaching, consulting and training activities.

A rich program, am I right?


What makes the difference at d²X?

What makes the difference at d²X is its human values. We also have an amazing Business Unit Manager in Lyon!


Thank you Léa for this interview!